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Collection, Delivery, Postage and Returns: Collection: Collection is welcome. Please pre-book
your time to ensure availability by calling us on 01327351051, 07836700484 or by email on tiffieldhighlands@btinternet.com. Please try to keep your collection time as other deliveries need to be made. Delivery: We
offer a free local delivery service on all orders over £50.00 within a 5 mile radius. Between 5 and 10 mile radius there
will be a charge of £5.00. Postage: Items can
be posted via My Hermes. Please allow up to 7 working days for delivery. Delivery costs are below. Postage charges are worked
out on an individual order basis to keep costs down for the customer. You will be advised of postal charges once your order
has been placed. Please quote a telephone number when placing your order if you require postage to enable swift contact* Up to 2kg = £4.00 Up to 5kg = £6.00 Up
to 10kg = £8.00 Up to 15kg = £10.50 If required, additional
costs for insurance and Signed for parcels of £2.20 apply. Typically a medium weight turnout rug without neck weighs approx. 3.5kg, a full turnout
with neck weighs approx. 5kg, Plus Packaging. *Costs are subject
to change via My Hermes. PLEASE NOTE WE CANNOT
CURRENTLY POST FEED AND ANIMAL SUPPLEMENTS. ![]() Returns: Items can only be returned if a product
is faulty or damaged and a replacement will be sent. Returns will not be accepted on any items that has/could have come
into contact with a horse/pony (ie rugs, leatherwork, grooming kits etc). Non-Faulty items. If the wrong size has
been ordered we MAY exchange it, however a 15% re-stocking fee will apply and postage charged for replacement
item.
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Bridge House Farm, 2 High Street North, Tiffield, NN12 8AD. Te: 01327351051, 07836700484, email: tiffieldhighlands@btinternet.com
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